Tire Choice Auto Service Centers

12/24/24 by WAYNE

New tires. Not so much. I scheduled online on Dec. 19th to have tires installed on the 22nd. When I got there for my 12:30 appointment at 22:15, I was informed they only had two of the tires and would have to getvthe other two from another location. I finally left the store at about 5 pm. I even found the tires cheaper and another place, I told the desk person and was not offered a price match. After 4 hours you would think they would have treated this different. I have usedcthis location many times. I don't know if I will be back.....Read More

12/05/24 by JOLENE

My appointment was at 9 am. I arrived at the store at 8:45 am and entered the store. It was completely vacant.... no one was there. Lights were turned off. I called out several times and said hello but no one answered me. I waited 10 min and then decided to call the number that I made the appointment with. The woman told me she would call the store. The store phone began ringing and a young man who was disheveled ran from the back of the store. After he hung up the phone with the woman I spoke to he didn't address me or say anything to me (no customer service whatsoever). I said excuse me I have an appointment at 9 am and he muttered sorry there are no technicians here at the moment you'll have to wait. I waited another 5 min and finally a tech arrived. To make a long story short this young kid was a manager. I was appalled at his lack of customer service. He was not friendly nor helpful when I asked him about the vavoline rebate that I had just received in the mail. Couldn't explain the process to me so I had to figure it out by myself. This overall appointment was a joke and I will be taking my business elsewhere next time.....Read More