Tire Choice Auto Service Centers

07/25/24 by Yoly A

Update 7/25/24-- Once again both Camilo and Rich, assistant manager and manager respectively wowed me with their attention to detail, transparency and professionalism. Repairing an old vehicle is not an inexpensive proposition. I appreciate that they provide upfront, detailed information on their findings with photos and advise how much the repair will cost, no hidden costs. The turnaround for the work to be completed is always as promised. It's very refreshing to deal with folks who consistently do business the proper way. Kudos to all the staff at the shop! 9/13/23 Update: Today I went to get an oil change and once again, Camilo the assistant manager wowed me with the level of customer service he provided. The staff in general is very helpful and upfront. I recommend this location if you want service done honestly, promptly and with the customer in mind at all times. If I could rate higher than 5 stars, I would! Previous review: First time at this establishment and I was wowed by the assistant manager Camilo. I took my car to have new tires installed with an alignment. I was aware that my vehicle, due to its age, had some issues. But I appreciated the fact that Camilo sent me photos of all the areas that had problems and provided the solution and the cost associated with it. Furthermore, unprompted he also provided the after photos when he had replaced the parts we had agreed on replacing. The total I paid was exactly what he quoted me and he did extensive work in one day and returned the vehicle exactly at the time he had promised. Overall, it is clear that Camilo is very professional and committed to providing excellent customer service. He takes ownership of the process and keeps the customer informed not just verbally but visually; which is extremely rare in the body shop/mechanic industry. He is certainly an asset to Tire Choice.....Read More

07/15/24 by Eric G500

Do not go here for tire installation! Brought in two wheels and tires to get mounted and balanced and one of my special Mercedes AMG wheels were badly damaged( I even said to please be careful with them). They even tried to hide it and throw them in the back of my car and send me on my way but I caught it. Left the damaged wheel there for the manager Rich Garcia to see but he said they will not fix it or compensate me in anyway. I will be contacting corporate and will stay in communication with the manager. Update, they refurbished my wheel for me and made it right....Read More