Tire Choice Auto Service Centers, 2781 Cleveland Road

08/07/26 by MazrimPlays

I purchased two tires from these stores one of which failed after 1400 miles it failed at the valve stem. I brought it back in because I had purchased the road hazard coverage on top of the regular warranty and was expecting to be covered boy was I in for a surprise. I made my original purchase at Mr tire but when I brought the car into Mr tire they could not help me because their air compressor had apparently exploded or something so they sent me to the sister store and told me to drive there on my flattened tire in order to get service. That's when it went sideways. The gentleman behind the counter was clearly annoyed through the entire process and then proceeded to charge me a grand total of $55 to replace a warrantied $75 tire. $35 for mounting and balancing on a tire that I had lifetime balancing on already..So I was charged labor to put the tire on that was warrantied and then get this I was charged for hazard coverage again a second time which brought it to $55. photos of the invoices are attached. Absolute complete scam the reason I was told for all the extra charges was that I had driven on the failed tire that was covered by insurance absolute nonsense he just wanted to charge me money ... The gentleman behind the counter was rude and nasty no one should bring their vehicles here unless you absolutely have to.. clearly getting as much money out of the customer as possible is the goal.....Read More

07/10/26 by Andrew Jones

If you've not been here recently to get an oil change, I highly encourage you to do that with their new system. Their safety checks gives you detailed information, measurements and even pictures on that will save you time and money for future work. Jake was very transparent about what needed to be done and our vehicle was back before it was even promised. Definitely bringing the rest of our cars here.....Read More