Tire Choice Auto Service Centers

09/15/23 by HUNTER

Great service, great price, and great customer service. My tire was repaired quickly.

09/08/23 by AMY

I called before going to see if they could check my cv axles and they said yes come on in so I did. Upon arriving I waited about 15 minutes after telling the manager my issue and concerns and he said yes we can do it so I said great and he quoted me a price and he called the guy to order the two parts he needed and I sat in the lobby and saw the man arrive and bring him the parts! He told me it would take about an hour and half so I called my daughter in law to come pick me up and she lives all the way in Manning, so she said she would be right on her way. As I waited on her, the mechanic pulled my vehicle in the bay after taking it literally up the road maybe 3-4 minutes and back and put it on the lift and then the manager came out and said ?ma?am we need your tire lock?, however I?m thinking what ?? and proceed to tell him my tires don?t require a tire lock to take off the lug nuts and he said yes ma?am it does so we will need you to go to Honda and buy one and (I drive a Buick) and proceeds to tell me that he had already checked my middle console and glovebox area looking for one!! I?m like for real dude you went through my car looking for something all in my stuff without asking for one and two for something my vehicle doesn?t even use, like do you even know what you?re doing or talking about! At that moment, I?m heated and I go outside and literally watch the mechanic take the lug nuts off the tire and then the tire and proceeded to look at the cv axle and he begins shaking his head back and forth with a look of disgust on his face as if to say ?oh crap? and then he goes and walks in the side door of office and said something to the manager and then comes back to the shop area. At that point I go inside as I am thinking something is wrong and ask is everything okay and the manager said I?m sorry ma?am we?re not going to be able to fix it cause we don?t have the proper tool to remove it! Like WTH?!! I?m frustrated awful now and just wanna take my vehicle elsewhere as I was told they could do it and quoted the price, parts were ordered and delivered, then told I needed a tire lock that wasn?t true as mine doesn?t require one, and then u take off the tire and then you say you don?t have the right tool to do it! Ridiculous!! I will never go there again nor would I recommend anyone else! Poor customer service and they don?t even know what kinda tools they have to even work with, like come on!! So yes to me this was awful, however the manager was nice, but they don?t know what they doing there!....Read More