Tire Choice Auto Service Centers, 3940 Hypoluxo Road

03/27/26 by Eric Marinay

Dear Shop Manager/Mechanic, I am writing to formally express my dissatisfaction with the service I recently received at your shop regarding my vehicle. Last week, I brought my car in for service, and I returned today specifically to have the alignment properly addressed. Unfortunately, not only was the alignment issue not resolved, but I also felt that I was misled during the process. Instead of correcting the alignment problem, I was told that I needed to purchase new tires because my current ones are ?old? and not the same brand. This recommendation felt unnecessary and unrelated to the actual issue I came in for. It appeared to be an attempt to upsell me rather than fix the problem at hand. Most concerning is that after today?s visit, my car is still not driving straight?it continues to pull to the right, which indicates that the alignment has not been properly corrected. I would not recommend this shop to anyone if they continue to trick their customers like this inappropriately just to get money out of them they should not even be promoted at all. Not a good establishment to get service for your car. I expect the following: A proper inspection and correction of the alignment issue. A clear explanation of any legitimate issues, without pressure to purchase unrelated products. Accountability for the incomplete service I received. I value honest and professional service, and this experience has not met those expectations. I would appreciate a prompt response and a resolution to this matter as soon as possible. Sincerely, Eric....Read More

03/27/26 by Ryan Danforth

Great and convenient